Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at aviralpadmani249@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at aviralpadmani249@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at aviralpadmani249@gmail.com.

Last Updated: 11/8/2026
At Organify, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help. Please read our Return and Refund Policy carefully before making a purchase.
1. Return Eligibility
To be eligible for a return, the item must meet the following conditions:
The return request is submitted within [X DAYS] of receiving the product.
The product is unused, unworn, and in its original condition.
The product is returned in its original packaging with all tags, labels, accessories, and documentation included.
Proof of purchase (order confirmation or invoice) is provided.
Organify reserves the right to reject returns that do not meet these requirements.
2. Return Timeframe
Customers must initiate a return request within [X DAYS] from the date of delivery.
Return requests received after this period may not be eligible for a refund, exchange, or store credit.
3. How to Request a Return
To start a return, please contact us at:
Email: aviralpadmani249@gmail.com
Please include:
Order number
Customer name
Reason for return
Photos of the product (if applicable)
Once your request is reviewed and approved, we will provide instructions for returning the item.
4. Refund Process
After we receive and inspect the returned product:
We will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method used during purchase.
Refunds are typically completed within [REFUND PROCESSING TIME].
Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
5. Exchange Policy
We offer exchanges for eligible products in the following situations:
Wrong item received
Damaged product received
Defective product received
Size replacement (if applicable)
Exchange requests must be submitted within [X DAYS] of delivery.
If the requested replacement product is unavailable, a refund or store credit may be offered instead.
6. Damaged or Defective Products
If you receive a damaged, defective, or incorrect product:
Please contact us within [X DAYS] of receiving the order.
Include:
Order number
Description of the issue
Clear photographs or videos showing the damage or defect
After verification, we may offer:
A replacement product
A full refund
Store credit
Another suitable resolution
Organify will cover return shipping costs for verified damaged, defective, or incorrect items.
7. Non-Returnable Items
The following items are generally not eligible for return or refund unless defective or damaged upon arrival:
Personalized or customized products
Gift cards
Downloadable digital products
Perishable goods
Hygiene-sensitive products that have been opened or used
Clearance or final-sale items
Products specifically marked as non-returnable
Additional exclusions may apply where permitted by law.
8. Return Shipping Costs
Customer-Initiated Returns
If the return is due to:
Change of mind
Incorrect product selection
No longer wanting the product
the customer may be responsible for return shipping charges.
Company Error Returns
If the return is due to:
Damaged product
Defective product
Wrong item shipped
Organify will bear the return shipping cost.
9. Refund Exceptions
Refunds may be reduced or denied if:
The product shows signs of use or damage caused after delivery.
The product is returned incomplete.
Required accessories or packaging are missing.
The return request falls outside the eligible return period.
10. Cancellations
Orders may be canceled before shipment.
If the order has not yet been processed or dispatched, a full refund will be issued.
Once an order has been shipped, it cannot be canceled and must follow the standard return process.
11. Late or Missing Refunds
If you have not received your refund after the stated processing period:
Check your bank account again.
Contact your credit card company or payment provider.
Contact your bank, as processing times may vary.
If you have completed these steps and still have not received your refund, please contact us at [EMAIL ADDRESS].
12. Contact Us
For questions regarding returns, exchanges, or refunds, please contact:
Organify
Email: aviralpadmani249@gmail.com
Business Address: [BUSINESS ADDRESS]
Phone: [PHONE NUMBER] (Optional)
We value your trust and strive to make every shopping experience with Organify smooth, transparent, and customer-friendly. If you experience any issues with your order, our support team will work with you to find a fair resolution.